Privacy Policy
1. Introduction
ICEP Europe Ltd respects your right to privacy and comply with our obligations under the Data Protection Legislation (GDPR and Data Protection Acts). The purpose of this Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website, including where you submit online enquiries or applications for programmes offered by ICEP Europe via this website. If you do not agree with the terms of this Website Privacy Policy, you should discontinue use of this website.
By visiting this website, you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.
This Privacy Policy also includes additional information relevant to individuals who apply for programmes offered by ICEP Europe, as set out in Section 10 below.
This Privacy Policy operates within ICEP Europe’s Quality Assurance Framework and should be read in conjunction with related institutional policies, including the Information Management and Data Protection Policy. These policies set out the Institute’s overarching approach to the governance, management, protection, and communication of personal data and public information.
2. Types of Information Collected
We retain two types of information:
“Personal Data”
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number. Such information is only collected from you if you voluntarily submit it to us.
“Non-Personal Data”
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
3. Purposes for which we hold your Information.
Personal Data: We will process any Personal Data you provide to us for the following purposes:
(a) to provide you with information on our services you may have requested;
(b) to contact you if required in connection with your query or to respond to any communications you might send to us;
(c) to contact you by email in relation to news, events, services, products and offers available within ICEP Europe Ltd and other related third party offerings where appropriate;
(d) to contact you in relation to your application, fees payment, or course purchased.
Non-Personal Data: We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
4. Disclosure of Information to Third Parties
We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community users of our website, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.
We will not disclose your Personal Data to third parties (with the exception of Benchmark* and our partner institutions**) unless you have consented to this disclosure or unless the third party is required to fulfill your query (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
*Benchmark is an online email marketing tool we use for our promotional emails and newsletters. If you sign up to our newsletter or request more information about our products your email and name are added to Benchmark. They will remain there indefinitely unless you unsubscribe from our email list. you can unsubscribe/opt-out at any time, see here for more details.
** If you are applying for one of our collaborative postgraduate programmes run in partnership with Hibernia College or the University of East London, your information will be shared with that partner institution only. It is a requirement of all our collaborative programmes that your information be shared between both institutions.
5. Sale of Business
We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Privacy Policy and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.
6. Security
Your Personal Data is held on secure servers hosted by our Internet Service Provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.
7. Updating, Verifying and Deleting Personal Data
It is your responsibility to inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Legislation (GDPR and Data Protection Acts), we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email us at info@icepe.eu
For the purposes of data protection legislation, ICEP Europe Ltd is the data controller in respect of personal data processed through this website and in connection with applications for programmes. You may contact the data controller at m.obrien@icepe.eu.
Further information on how to exercise your data protection rights, including making a Data Subject Access Request, is set out in ICEP Europe’s Data Subject Access Request (DSAR) Procedure.
8. Cookies
This website creates a ‘cookie’ when you first visit. A cookie is a piece of information, like a tag, which some websites create against your profile. Our cookie will store some basic information, which helps us to identify if you have visited the site before. This will allow us provide you with personalised content or present you with product and service information based on your previous behaviour on the site.
How to disable cookies:
If you do not want a cookie to be created on your PC, web browsers such as Mozilla and Internet Explorer provide the option to disable cookies. Please bear in mind that some personalised services on non related websites, may not be available if you choose to disable cookies. You can find out more about cookies on www.cookiecentral.com.
9. Changes to the Privacy Policy
Any changes to this Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner. ICEP Europe reserve the right to review and update this Privacy Policy.
10. Additional information for applicants to programmes offered by ICEP Europe
This section applies to individuals who use this website to submit an online application for a programme offered by ICEP Europe.
In addition to the Personal Data described in Section 2 above, where you apply for a programme we may collect and process personal data relating to you for the purposes of assessing and processing your application. This may include, where relevant, identity and contact details, academic and professional information (such as details of prior education, qualifications, transcripts, work experience and curriculum vitae), referee details and references, application-related correspondence, and any other information you choose to provide as part of the application process.
Where provided, this may also include equality and diversity monitoring information, such as ethnicity, which is collected on a voluntary basis and is not used as part of the admissions, selection or decision-making process. Any such information is used solely for equality monitoring, institutional analysis and related reporting purposes and, where reported externally, is anonymised and aggregated.
Where you choose to provide it, we may also process information relating to health, disability or reasonable accommodations in order to consider any support needs in line with our policies and applicable legal requirements.
We process applicant personal data for the purposes of managing and assessing applications, making and communicating admissions decisions, administering offers and registrations, managing fees and payments, and carrying out related quality assurance, reporting and regulatory activities. The legal bases for this processing include that it is necessary in order to take steps at your request prior to entering into a contract and/or to perform a contract with you, to comply with legal or regulatory obligations, and, where applicable, for our legitimate interests in managing and improving our programmes and admissions processes in a manner that does not override your rights and freedoms.
Where a programme is delivered in collaboration with a partner institution, or where validation, awarding or regulatory arrangements apply, applicant information will be shared with the relevant partner institution or body as necessary for admissions, registration, quality assurance and related purposes, and in accordance with data protection legislation.
We will retain personal data relating to your application for no longer than is necessary for the purposes described above, including to meet audit, reporting and regulatory requirements. Where an application is successful and you enrol on a programme, your personal data will form part of your student record and will be retained in accordance with our applicable data retention practices.
In accordance with data protection legislation, you have a number of rights in relation to your personal data, including the right to request access to the personal data we hold about you, to request rectification of inaccurate data, to request erasure or restriction of processing in certain circumstances, and to object to certain types of processing. To exercise these rights, or if you have any questions about how we process applicant personal data, please contact us at info@icepe.eu. You also have the right to lodge a complaint with the Data Protection Commission (www.dataprotection.ie).
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